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WAAL 2008: RapidILL at the UW-Madison

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on Thursday, April 17, 2008 in WLA Blog Archive
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Eric Robinson (WiLS) and Heather Weltin (UW-Madison)RapidILL is excellent - "It isn't the software that makes this work, it's the mindset"Fill rate is 95% within 24 hours turnaround = convenienceCuts out multiple steps to save time = efficiencyReloads (updates) your holding records for you = accuracyThere have only been a couple hours when system was down, since October 2007Soon, all you'll need is Odyssey, which is freeTechnically, you don't even need an ILL system to use RapidILLNot for book loans or book chapters, just for journal articlesWhy did we purchase it?No budget increase since 1999-2000 biennium budgetUW-Madison library budget is lowest in the Big 1040,000 students, physically large campus, with dozens of librariesMemorial Library ILL "shop" specific; our health sciences library uses it separatelyJanuary 2007 we consolidated our 6 ILL shops into 3RapidILL searching and processing faster than anything we had beforeUnmediated RapidILL would have no staff intervention on campus...