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WAAL09: Tale (Tail) of the Tyger

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on Wednesday, April 22, 2009 in WLA Blog Archive
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Tale (Tail) of the TygerRev. Dr. David Joyce, President of Ripon College What do you think of when you hear "Ripon"? Harrison Ford, Rippin' Good cookies, and now "The bike thing"Goal: Appreciate the worth in yourself and others so that you can influence and create your own future We spend too much time picking things apart, and not enough time putting things together "Nothing endures but change" - Heraclitus (500 B.C.) The rules are changing in this economy - old ways of doing things don't necessarily work - can't just look to the past - it used to be that if stocks were down, then bonds were up - not right now! Fear-based decision-making:We instill fear in others to control what they do or don't doHow much do we do or not do because we're afraid of what might happen? Transformational Process:May be considered "inefficient" because time intensive - I meet...

WAAL09: Digitization on Demand: ILL Operations Participating in Institutional Digitization

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on Wednesday, April 22, 2009 in WLA Blog Archive
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"Digitization on Demand: ILL Operations Participating in Institutional Digitization"Angela Milock, Laura Rizzo, Eric Robinson - WiLS (Wisconsin Library Services)How it all began... WiLS was already scanning masters theses, special collections, etc. for document delivery - thought they could start saving their scanned documents to make them available to everyone Models? Found existing Digitization-on-Demand (DOD) and Print-on-Demand (POD) programs at other institutions - Cornell, Penn State, U Michigan Where deposit? UW Digital Collections - http://minds.wisconsin.edu/, Google Books & CIC Hathi Trust > OPACWhich items to digitize? Started with: Special collections, Music Library Turnaround time? Walked through detailed workflow; appears to be faster for ILL to do it than Digital Content Group (therefore, less expensive) Partnerships? Special collections, some institutions with Kirtas/Booksurge/Amazon Paying for service? WiLS mainly emulated Michigan: cost passed on to requester, posted per page cost, $30-160; Cornell: Amazon ($20-40, 1-4 days); Penn: $26 paperback; WiLS just tries to cover costs;...

WAAL 2008: Standardization of Interlibrary Lending (ILL)

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on Tuesday, April 22, 2008 in WLA Blog Archive
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Standards-based ILLTerry Wilcox, Reference and Loan LibraryBob Shaw, WiLS• Directors don’t want to know more about ILL, just want it to work• We’re using standards all the time, we just don’t know it• Whenever you search an online database – it’s built on standards - the way it looks for a title, author, ISBN, etc.• Standards are confusing, so no one talks about themWhy do we have standards?• Helps software programs talk to eachother• Help you retrieve information in a way you can understand• Z39.50 – with Wiscat license (vs. free interface), you can see a lot of resources – takes you into other institution’s online catalog• Can be developed by different companies, as long as use standards – allows searches across multiple catalogs and databases – can make ILL request• State agency - we have to re-bid our projects at least every 5 years, regardless of whether there’s another vendor...

WAAL 2008: Diversity and Undergrad Internship Programs

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on Friday, April 18, 2008 in WLA Blog Archive
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"ISIP: Diversity and the Information Specialist Internship Program at the UW-Madison"Keisha Simpson, Jeanne Witte, Lisa Saywell, Carrie Krusehttp://www.library.wisc.edu/jobs/isip.htmlWhy an internship program?Diversify future of the professionAdmin support - $$$ - so we can pay the internsProvide variety of work experiences to spark interestAbout the ISIP programWork 8-10 hours/week within regular business hours - librarian supervisors are volunteeringInitially, thought 4 modules/year - now varying 1 16-week and 2 8-week modules - gives time to recruit both interns and supervisorsBreadth and depth - balanced experienceHow recruit? Partnered with other diversity programs on campus, able to target 2nd-3rd year students - able to get many applicants - also went to student fairs, get it out there in front of students and staff - wanted to get on radarKeisha is one of our 1st interns - very valuable feedback to improveNot necessarily a goal for students to go on to LIS grad school and profession -...

WAAL 2008: Reinventing the Library Class Session

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on Thursday, April 17, 2008 in WLA Blog Archive
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Eliot Finkelstein, Carrie Nelson, Trisha Prosise (UW-Madison's College Library)Background "One-shots" - single 50-minute sessions - many, many of us teach theseLibrary instruction "module" is integrated by mandate into certain required courses at UW-Madison2006: 4,300 students get online tutorial followed by 50-minute sessionLibrarians were repeating content in tutorial and in-person sessions - taking up timeGot to a point that script was a Frankenstein's monster, after multiple re-writesStarted with desired outcomes, rather than jumping into the "fun part"Literature search - Deb Gilchrist (assessment expert)Bloom's taxonomy - set 7 learning outcomesDemonstration3 volunteers from audience were taught in the old way (told how to complete all the steps, then did it), then 3 volunteers that had been waiting in the hallway were taught in the new way (why this might be important to you, you won't be able to do it correctly the first time, but I'll step in to talk you through it)Scenario: How...

WAAL 2008: RapidILL at the UW-Madison

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on Thursday, April 17, 2008 in WLA Blog Archive
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Eric Robinson (WiLS) and Heather Weltin (UW-Madison)RapidILL is excellent - http://rapidill.org/ "It isn't the software that makes this work, it's the mindset"Fill rate is 95% within 24 hours turnaround = convenienceCuts out multiple steps to save time = efficiencyReloads (updates) your holding records for you = accuracyThere have only been a couple hours when system was down, since October 2007Soon, all you'll need is Odyssey, which is freeTechnically, you don't even need an ILL system to use RapidILLNot for book loans or book chapters, just for journal articlesWhy did we purchase it?No budget increase since 1999-2000 biennium budgetUW-Madison library budget is lowest in the Big 1040,000 students, physically large campus, with dozens of librariesMemorial Library ILL "shop" specific; our health sciences library uses it separatelyJanuary 2007 we consolidated our 6 ILL shops into 3RapidILL searching and processing faster than anything we had beforeUnmediated RapidILL would have no staff intervention on campus...

WAAL 2008: Next generation virtual reference

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Steve Frye, UW-Madison College LibraryMark Beatty, WiLSValerie Beech, Marquette UniversityJohn Jentz, Marquette UniversityIM/chat at UW-Madison, and future of virtual referenceSteve:UW-Madison started online reference in 2002 with Convey softwareNeeded to change software, and thought we'd look at new vendorsInstead, library powers that be asked us to look at virtual reference as a whole first2006 started with blended service (chat/IM)"Ask a Librarian" link ubiquitous throughout library webpagesDecided early on that service would be staffed at desks, with staff of various levelsNeeded to be stable, and simple - if needed more than 5 minutes of training, too muchVideo: watching collaboration on virtual ref between reference staffChoosing software - some useful websitesWill add Chat button within OPAC when "no results found"Discussion btw. Writing Center, IT, libraries, tutoring service re: creating virtual Information CommonsUsing Jing - free to download, screencasting for multi-step processes, free online hosting with URLs you can send patronTakes 7 steps to order...

WAAL 2008: Integrating and assessing information literacy

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on Wednesday, April 16, 2008 in WLA Blog Archive
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WAAL Information Literacy Award presentationDave Dettman, Coordinator of IL and Outreach, UW-Green BayUW System now looking at student learning assessment tools: iSkills, Project SAILS, ILTAssessing learning outcomes is more difficult for IL than subject areasHow well is IL integrated into the curriculum at your campus?"Assessment Loop" - want to complete all steps (goals, measurement, etc.), and close the loop (set new goals) - funders want to see thisAccreditation agencies starting to look at IL-related skillsFaculty had been afraid of IL - confusing it with technology literacy - can student use x piece of software/hardware?We've been doing "one-shot" instruction sessions for a long time - faculty are used to thisNeeded to document students' poor understanding of IL concepts for faculty who think that students have these skillsNeed to approach library databases differently than the Wild West Web, not in same way that you'd ask one another a questionAction plan: Make failure visible,...

WAAL 2008: Where are we? Academic librarianship in Wisco

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Panelists:Kim LaPlante, Northeast Wisconsin Technical CollegeMary Rieder, UW CollegesEd Van Gemert, UW-MadisonPat Wilkinson, UW-OshkoshPete Gilbert, Lawrence UniversityModerator: Gretchen Revie, Lawrence UniversityRole of library in higher education todayKim:WI Tech Coll system served 400,000 students last yearNWTC 43,000+ students, 6,000 FTEEducation: what you want, how you want it, where you want it#1 teaching IL skills - find, evaluate, use - librarian is most important resource in the library#2 gather materials - not so much in-house, but provide access; currency (ex: nursing or computer tech within past few years); get copyright permission to put online; video streaming online; cover many counties so has to be widely available#3 fostering innovation; disseminate to admin and faculty re: trends, directions to take, grantsMary:Similar to Tech Coll, with multiple campuses/libraries (13) across state; 50 library staff (~3/library, not all FT)Lots to do, little staff time to do itLarge and growing online student population (1,100 now)Undergrad support vs....

WAAL 2008: Gary Price keynote

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Gary Price Presentation: http://tinyurl.com/4xqhqnResourceShelf.comStarted this siteUpdated daily, even during his honeymoon!Calls himself an "intropreneur"It's one thing to have a website, and it's another thing to keep people coming to your websiteRSS isn't as widely-used as people think it is - many people don't know what it is or how to use itI send out a weekly email reminder - everyone still knows what it is25-50 names added to email list a week - up to 50,000 subscribers (?)Information overloadDocuticker.comStarted this site, maintained by Shirl KennedyReports from think tanks, government agencies, universities, etc.Also updated daily, with weekly e-mail remindersPeople tell me that the only reason they come is the teaser email message: "This is a little bit of what we've posted this week..."Both sites popular with journalistsComes down to using the right tool at the right time: online tools, books, licensed databasesMany people have no idea what the library of today or...

WLA 2007: What's Toxic in Your Neighborhood?

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on Saturday, October 20, 2007 in WLA Blog Archive
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"It is exciting to have a real crisis on your hands, when you have spent half your political life dealing with humdrum issues like the environment." - Margaret Thatcher on the Falklands campaign, 1982   I work at a federal depository library with a collection of over 1.5 million technical reports of research funded by the EPA, DOD, DOE, DOT, NASA and other government agencies; I attended this session to learn how to better use our resources and serve our patrons. I also have a background in conservation biology, so this topic was right up my alley. Michael Watkins, Head of Government Documents at UW-Oshkosh's Polk Library, did a great job of connecting what could be seen as 'dry data' to his own personal history as a child growing up in Oshkosh, as well as local, national and world history. He also shared a keen understanding of the many interacting...

WLA 2007: WisconsinEye.com

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on Friday, October 19, 2007 in WLA Blog Archive
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The first I learned of this new C-SPAN-like broadcasting network was from the WLA conference brochure's directory of exhibitors, two days ago: "WisconsinEye is a statewide public affairs network providing independent, nonpartisan coverage of community and civic life, beginning with gavel-to-gavel coverage of state government in Madison."Then Thursday morning, Bonnie Shucha at WisBlawg passed along an announcement of the partnership between WisconsinEye and BadgerNet, the state's network of "voice, data, and video services to state agencies, local governments, UW campuses, technical colleges, private colleges and universities, public and private K-12 schools, and libraries."When I made it into the exhibit hall for the first time late Thursday afternoon, it was my intention to seek out the WisconsinEye booth and find out a bit more about this venture. I found Chris Long, President & CEO, ready to talk, with a back-drop of streaming news playing on both their website and a television,...

WLA 2007: Non-Profit Marketing: What I Should Know about Marketing That My Mother Wouldn't Tell Me

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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At every conference, I seek out those sessions related to assessment, quality improvement, and promotion, because I'm the marketing coordinator for my library, and I serve on the campus-wide library marketing committee for the UW-Madison. I've also been toying with the idea of pursuing an MBA at some point, with a focus on marketing. Sometimes, I come away thinking "I could have taught that," but this time I definitely came away with new concepts.I love it when non-librarians are invited to present at library conferences, because we really can benefit from others' expertise and perspectives. "Non-Profit Marketing" was presented by Don McCartney, a Senior Lecturer of Business Administation at UW-Green Bay, who has some experience working with libraries on marketing issues."Marketing is manipulative... in a good way!"McCartney started out by asking the question, "How many of you have seen an ad?" - of course, that meant everyone in the room....

Seeing red

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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It was a little like herding cats, but eventually we all stood together long enough to smile for the Campaign for Wisconsin Libraries photo shoot in the Regency Suites atrium Wednesday afternoon.Hey, the t-shirts were free, we librarians know a good marketing strategy when we see one and, well, it was happy hour....

Tasha explains Library 2.0 for you

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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Menasha Public Library Director Tasha Saecker's Wednesday afternoon presentation, Library 2.0: The Movement Explained, was one of those lively, inspiring conference events that make you walk out thinking to yourself, "I'm sure glad I caught that one!"She was incredibly engaging and very persuasive in her promotion of this new, customer-oriented approach to library services. The term is a spinoff of Web 2.0, the subject of another breakout session at this conference and, as Tasha explains it, "simply means making your library space - both physical and virtual - more interactive, collaborative, and driven by community needs."Library 2.0 represents a dramatic departure from the way some of us have traditionally done library service, which explains why we may be reluctant to embrace it, she said. But ultimately, it offers perhaps the best opportunity for librarians to attract more users and make our libraries the community hubs they are meant to be.Simply defined,...

WLA 2007: Library Conference Planning 101: Backs to the WAAL

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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As a newbie to the WAAL 2008 planning committee, I couldn't believe my luck. An entire session on planning the WAAL conference, by members of last year's committee!I was so impressed by these folks - they put a lot of good energy and work into coordinating a successful conference, and they clearly had fun doing it. Oh, and not only that, but they put that same amount of energy and fun into this session. They even brought a basket of candy for attendees, and gave out door prizes! Wow.They had tons of practical tips and words of wisdom to share:Committee member pins and t-shirts ("It will be okay... I promise") helped establish team camaraderieGet to know your conference site staff, and show appreciationIn-house program booklet is a lot of work and versioning can be difficult, but saves moneyConference headquarters room for committee members is helpfulMost program applications will come within...

WLA 2007: David Maraniss keynote

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on Wednesday, October 17, 2007 in WLA Blog Archive
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I discovered as I was about to blog my first event of the conference that a) my laptop battery is dead, so I need to keep it plugged in to type; and b) wireless access is password-protected in the conference rooms. I couldn't do anything about the former situation, but was happily able to get the login info from conference center staff later in the day.----------------------------------------I've missed all of David Maraniss' speaking engagements in Madison since *They Marched into Sunlight* was published, so I was pleased to see that he'd be the keynote speaker at this year's WLA conference. He didn't disappoint!On libraries and his family... "My dad always said his church was the public library."On a writer's life... "50% is boring - you have to sit in a chair and write. The other half is exciting!"Maraniss recounted his visits to about a dozen formal libraries and archives, plus informal collections...

WLA 2007: Green Bay Press Gazette

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on Wednesday, October 17, 2007 in WLA Blog Archive
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Library conference draws 1,000 to KI Convention CenterThe Green Bay Press GazetteComments are enabled for this article... leave a message!...