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WAAL 2008: Next generation virtual reference

Posted by Lisa Strand
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on Wednesday, April 16, 2008 in WLA Blog Archive
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Steve Frye, UW-Madison College LibraryMark Beatty, WiLSValerie Beech, Marquette UniversityJohn Jentz, Marquette UniversityIM/chat at UW-Madison, and future of virtual referenceSteve:UW-Madison started online reference in 2002 with Convey softwareNeeded to change software, and thought we'd look at new vendorsInstead, library powers that be asked us to look at virtual reference as a whole first2006 started with blended service (chat/IM)"Ask a Librarian" link ubiquitous throughout library webpagesDecided early on that service would be staffed at desks, with staff of various levelsNeeded to be stable, and simple - if needed more than 5 minutes of training, too muchVideo: watching collaboration on virtual ref between reference staffChoosing software - some useful websitesWill add Chat button within OPAC when "no results found"Discussion btw. Writing Center, IT, libraries, tutoring service re: creating virtual Information CommonsUsing Jing - free to download, screencasting for multi-step processes, free online hosting with URLs you can send patronTakes 7 steps to order...

WAAL 2008: Integrating and assessing information literacy

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on Wednesday, April 16, 2008 in WLA Blog Archive
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WAAL Information Literacy Award presentationDave Dettman, Coordinator of IL and Outreach, UW-Green BayUW System now looking at student learning assessment tools: iSkills, Project SAILS, ILTAssessing learning outcomes is more difficult for IL than subject areasHow well is IL integrated into the curriculum at your campus?"Assessment Loop" - want to complete all steps (goals, measurement, etc.), and close the loop (set new goals) - funders want to see thisAccreditation agencies starting to look at IL-related skillsFaculty had been afraid of IL - confusing it with technology literacy - can student use x piece of software/hardware?We've been doing "one-shot" instruction sessions for a long time - faculty are used to thisNeeded to document students' poor understanding of IL concepts for faculty who think that students have these skillsNeed to approach library databases differently than the Wild West Web, not in same way that you'd ask one another a questionAction plan: Make failure visible,...

WAAL 2008: Where are we? Academic librarianship in Wisco

Posted by Lisa Strand
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on Wednesday, April 16, 2008 in WLA Blog Archive
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Panelists:Kim LaPlante, Northeast Wisconsin Technical CollegeMary Rieder, UW CollegesEd Van Gemert, UW-MadisonPat Wilkinson, UW-OshkoshPete Gilbert, Lawrence UniversityModerator: Gretchen Revie, Lawrence UniversityRole of library in higher education todayKim:WI Tech Coll system served 400,000 students last yearNWTC 43,000+ students, 6,000 FTEEducation: what you want, how you want it, where you want it#1 teaching IL skills - find, evaluate, use - librarian is most important resource in the library#2 gather materials - not so much in-house, but provide access; currency (ex: nursing or computer tech within past few years); get copyright permission to put online; video streaming online; cover many counties so has to be widely available#3 fostering innovation; disseminate to admin and faculty re: trends, directions to take, grantsMary:Similar to Tech Coll, with multiple campuses/libraries (13) across state; 50 library staff (~3/library, not all FT)Lots to do, little staff time to do itLarge and growing online student population (1,100 now)Undergrad support vs....

WAAL 2008: Gary Price keynote

Posted by Lisa Strand
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on Wednesday, April 16, 2008 in WLA Blog Archive
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Gary Price Presentation: http://tinyurl.com/4xqhqnResourceShelf.comStarted this siteUpdated daily, even during his honeymoon!Calls himself an "intropreneur"It's one thing to have a website, and it's another thing to keep people coming to your websiteRSS isn't as widely-used as people think it is - many people don't know what it is or how to use itI send out a weekly email reminder - everyone still knows what it is25-50 names added to email list a week - up to 50,000 subscribers (?)Information overloadDocuticker.comStarted this site, maintained by Shirl KennedyReports from think tanks, government agencies, universities, etc.Also updated daily, with weekly e-mail remindersPeople tell me that the only reason they come is the teaser email message: "This is a little bit of what we've posted this week..."Both sites popular with journalistsComes down to using the right tool at the right time: online tools, books, licensed databasesMany people have no idea what the library of today or...

WLA 2007: WisconsinEye.com

Posted by Lisa Strand
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on Friday, October 19, 2007 in WLA Blog Archive
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The first I learned of this new C-SPAN-like broadcasting network was from the WLA conference brochure's directory of exhibitors, two days ago: "WisconsinEye is a statewide public affairs network providing independent, nonpartisan coverage of community and civic life, beginning with gavel-to-gavel coverage of state government in Madison."Then Thursday morning, Bonnie Shucha at WisBlawg passed along an announcement of the partnership between WisconsinEye and BadgerNet, the state's network of "voice, data, and video services to state agencies, local governments, UW campuses, technical colleges, private colleges and universities, public and private K-12 schools, and libraries."When I made it into the exhibit hall for the first time late Thursday afternoon, it was my intention to seek out the WisconsinEye booth and find out a bit more about this venture. I found Chris Long, President & CEO, ready to talk, with a back-drop of streaming news playing on both their website and a television,...

WLA 2007: Non-Profit Marketing: What I Should Know about Marketing That My Mother Wouldn't Tell Me

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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At every conference, I seek out those sessions related to assessment, quality improvement, and promotion, because I'm the marketing coordinator for my library, and I serve on the campus-wide library marketing committee for the UW-Madison. I've also been toying with the idea of pursuing an MBA at some point, with a focus on marketing. Sometimes, I come away thinking "I could have taught that," but this time I definitely came away with new concepts.I love it when non-librarians are invited to present at library conferences, because we really can benefit from others' expertise and perspectives. "Non-Profit Marketing" was presented by Don McCartney, a Senior Lecturer of Business Administation at UW-Green Bay, who has some experience working with libraries on marketing issues."Marketing is manipulative... in a good way!"McCartney started out by asking the question, "How many of you have seen an ad?" - of course, that meant everyone in the room....

WLA 2007: Library Conference Planning 101: Backs to the WAAL

Posted by Lisa Strand
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on Thursday, October 18, 2007 in WLA Blog Archive
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As a newbie to the WAAL 2008 planning committee, I couldn't believe my luck. An entire session on planning the WAAL conference, by members of last year's committee!I was so impressed by these folks - they put a lot of good energy and work into coordinating a successful conference, and they clearly had fun doing it. Oh, and not only that, but they put that same amount of energy and fun into this session. They even brought a basket of candy for attendees, and gave out door prizes! Wow.They had tons of practical tips and words of wisdom to share:Committee member pins and t-shirts ("It will be okay... I promise") helped establish team camaraderieGet to know your conference site staff, and show appreciationIn-house program booklet is a lot of work and versioning can be difficult, but saves moneyConference headquarters room for committee members is helpfulMost program applications will come within...

WLA 2007: David Maraniss keynote

Posted by Lisa Strand
Lisa Strand
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on Wednesday, October 17, 2007 in WLA Blog Archive
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I discovered as I was about to blog my first event of the conference that a) my laptop battery is dead, so I need to keep it plugged in to type; and b) wireless access is password-protected in the conference rooms. I couldn't do anything about the former situation, but was happily able to get the login info from conference center staff later in the day.----------------------------------------I've missed all of David Maraniss' speaking engagements in Madison since *They Marched into Sunlight* was published, so I was pleased to see that he'd be the keynote speaker at this year's WLA conference. He didn't disappoint!On libraries and his family... "My dad always said his church was the public library."On a writer's life... "50% is boring - you have to sit in a chair and write. The other half is exciting!"Maraniss recounted his visits to about a dozen formal libraries and archives, plus informal collections...

WLA 2007: Green Bay Press Gazette

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on Wednesday, October 17, 2007 in WLA Blog Archive
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Library conference draws 1,000 to KI Convention CenterThe Green Bay Press GazetteComments are enabled for this article... leave a message!...