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WAAL09: We're from the Government and We're Here to Help! : Reference and Loan Library Services for Academic Libraries

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on Friday, April 24, 2009 in WLA Blog Archive
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"We're from the Government and We're Here to Help! : Reference and Loan Library Services for Academic Libraries"Martha Farley Berninger, Abby Swanton, Lisa Reale, and Vickie LongReference & Loan Library, DPI - http://dpi.wi.gov/RLLBadgerLink:-- Appreciate getting credit for database links (ex: "provided by BadgerLink" or logo)-- Access is via IP address or library card barcode ranges (please provide both to Badgerlink), or other as needed-- New: Federated searching across all EBSCOhost and Proquest databases, (and WisCat for licensed libraries)-- Support: online form for tech support & promotional materials (bookmarks, posters)WisCat:-- Since 1980s - resource-sharing tool for ILL, MARC record sharing-- Z39.50 compatible-- Includes public, academic, and medical library catalogs, (and Minitex - Minnesota catalogs?)-- For past year, ISO connection with Illiad for UW-Madison libraries (GZM) brokered by WILS-- Splash page is customizable, with up to 4 RSS feeds, calendar message of the day-- "L" list libraries only - can't afford othersWisconsin Digital...

WAAL09: Fake it 'til you make it with government documents

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on Friday, April 24, 2009 in WLA Blog Archive
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"Fake it 'til you make it with government documents"Nancy Mulhern, Wisconsin Historical SocietyMichael Current, UW LacrosseUsa.gov (was First.gov)-- Top choice for starting points-- Yahoo type subject directory-- Official search engine for free government websites (plus images, news, maps...)-- Faceted search-- For popular, current information retrievalWisconsin.gov-- News-- Subjects-- Agency index-- Search engine-- For popular, current information retrievalGoogle.com/unclesam-- Searches .gov, .mil, and other U.S. federal, state, and local (?) sites-- May use less now that Usa.gov is so goodCatalogs:-- CGP: Catalog of U.S. Government Publications = http://catalog.gpo.gov (was "the monthly catalog") - supposed to include all pubs back to 1976 - use Ex Libris' Aleph software - SuDoc sorting works!-- Worldcat.org, WisCat, BadgerCat-- Local library catalogOfficial access:-- www.GPOaccess.gov - supports their own staff too - documents by government branch - moving over to FDsys (Federal Digital System) which is already live - full text search (faceted) of unaltered official versions - currently back...

WAAL09: Public Records in E-Mail and Winning Strategies for Managing Them

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on Thursday, April 23, 2009 in WLA Blog Archive
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"Public Records in e-Mail and Winning Strategies for Managing Them"Amy Moran, WI Dept. AdministrationNancy Kunde, retired UW-Madison Records Officer - starting as adjunct professor for SJSU in FallOpen Records/Sunshine Law: "...all persons are entitled to the greatest possible information regarding the affairs..." What needs to be retained? Public record = documentation of public decisions and transactions. Gets into area of "appraisal" - setting value of records Why save? Administrative, legal, financial, historic, and research reasons May only be disposed when authorized by an approved RDA (Records Disposition Authorization) Most public records now generated electronically Program area determines retention needs - IT has custodial responsibility Content determines record status: does it: interpret or execute policy? record important meetings? document accountability? facilitate department actions/processes? convey an action? support a transaction? support or convey a decision? Email in the workplace: Continues to grow Attachments getting larger ~93% of all incoming email is unsolicited Most...

WAAL09: Tapping the Creative Spirit to Spur Innovation

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on Thursday, April 23, 2009 in WLA Blog Archive
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"Tapping the Creative Spirit to Spur Innovation"Kathryn Deiss, ACRL Content Strategisthttp://kathryndeiss.pbwiki.com/ - presentation postedHow do you develop a creative environment?New stuff - how do we get it? Depend on creative part of the mind - how tap it?Who's creative? Audience: everyone, (usually people say: musicians, artists, writers)"Creative Inventions" lightning round (60 seconds) - create an invention using your card and someone else's (items like: ping pong balls, wind chimes, empty 35mm film canister, thermos, bubble-blowing kit, milk crate, waffle iron, gerbil wheel, whistling tea kettle, cassette tape player, cell phone, water pitcher, bicycle helmet, corkscrew, wallet, measuring spoons, compass, slinky, cupcake liners, camera, mousetrap, spray paint, ice cube tray, mickey mouse ears, bandana, zipper, skateboard)Everyone is creative - process of generating novel ideas that are likely to be usefulCreative process:Difficulty = we don't know where we are:problem/opportunity > divergent thinking > convergent thinking > decision pointMost people truncate early part, and...
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WAAL09: Transformative Technology: Screencasting and the Use of Jing at UW-Madison

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on Wednesday, April 22, 2009 in WLA Blog Archive
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Transformative Technology: Screencasting and the Use of Jing at UW-MadisonSteve Frye & Ian Benton, College Library at UW-Madisonhttp://www.jingproject.com/ - quick downloadWe're not here because we work for Techsmith - more interested in how this technology can change what we do - link on handout to comparison of screencasting toolsWhat do you think of when you hear "transformative technology"? Changes what you do, or how you do it; NOT hype - it's use is immediately apparentExamples from audience: internet, e-mail, online circulation / OPAC, telephones, automobile, IMWhat are the steps for changing a tire? Those who know in the audience list steps - so everyone else can now change a tire, right? I think we just need more information - Steve explains in detail using all kinds of words that most people probably don't know - now how many people could do it? OK, let's try YouTube... - now how many people...

WAAL09: Tale (Tail) of the Tyger

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on Wednesday, April 22, 2009 in WLA Blog Archive
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Tale (Tail) of the TygerRev. Dr. David Joyce, President of Ripon College What do you think of when you hear "Ripon"? Harrison Ford, Rippin' Good cookies, and now "The bike thing"Goal: Appreciate the worth in yourself and others so that you can influence and create your own future We spend too much time picking things apart, and not enough time putting things together "Nothing endures but change" - Heraclitus (500 B.C.) The rules are changing in this economy - old ways of doing things don't necessarily work - can't just look to the past - it used to be that if stocks were down, then bonds were up - not right now! Fear-based decision-making:We instill fear in others to control what they do or don't doHow much do we do or not do because we're afraid of what might happen? Transformational Process:May be considered "inefficient" because time intensive - I meet...

WAAL09: Digitization on Demand: ILL Operations Participating in Institutional Digitization

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on Wednesday, April 22, 2009 in WLA Blog Archive
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"Digitization on Demand: ILL Operations Participating in Institutional Digitization"Angela Milock, Laura Rizzo, Eric Robinson - WiLS (Wisconsin Library Services)How it all began... WiLS was already scanning masters theses, special collections, etc. for document delivery - thought they could start saving their scanned documents to make them available to everyone Models? Found existing Digitization-on-Demand (DOD) and Print-on-Demand (POD) programs at other institutions - Cornell, Penn State, U Michigan Where deposit? UW Digital Collections - http://minds.wisconsin.edu/, Google Books & CIC Hathi Trust > OPACWhich items to digitize? Started with: Special collections, Music Library Turnaround time? Walked through detailed workflow; appears to be faster for ILL to do it than Digital Content Group (therefore, less expensive) Partnerships? Special collections, some institutions with Kirtas/Booksurge/Amazon Paying for service? WiLS mainly emulated Michigan: cost passed on to requester, posted per page cost, $30-160; Cornell: Amazon ($20-40, 1-4 days); Penn: $26 paperback; WiLS just tries to cover costs;...

National Center for Education Statistics reports on academic libraries

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on Friday, July 18, 2008 in WLA Blog Archive
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The NCES has released "Academic Libraries: 2006 First Look," a statistical profile of the libraries serving postsecondary, two- and four-year degree-granting institutions throughout the U.S. The report includes information on services, collections, staff, revenue, and expenditures. The full report, including supplemental tables, is available at: http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=2008337.The public-use data file is available at: http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=2008348For information about obtaining a restricted-use data license to use the 2006 ALS restricted-use data: http://nces.ed.gov/pubsearch/licenses.asp .For more information about this survey, please go to the Library Statistics Program home page at http://nces.ed.gov/surveys/libraries/.From:CHANNEL WEEKLYThe DLTCL Electronic NewsletterVolume 10, Number 38 - July 17, 2008Division for Libraries, Technology, and Community LearningWisconsin Department of Public Instruction...

WAAL 2008: Standardization of Interlibrary Lending (ILL)

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on Tuesday, April 22, 2008 in WLA Blog Archive
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Standards-based ILLTerry Wilcox, Reference and Loan LibraryBob Shaw, WiLS• Directors don’t want to know more about ILL, just want it to work• We’re using standards all the time, we just don’t know it• Whenever you search an online database – it’s built on standards - the way it looks for a title, author, ISBN, etc.• Standards are confusing, so no one talks about themWhy do we have standards?• Helps software programs talk to eachother• Help you retrieve information in a way you can understand• Z39.50 – with Wiscat license (vs. free interface), you can see a lot of resources – takes you into other institution’s online catalog• Can be developed by different companies, as long as use standards – allows searches across multiple catalogs and databases – can make ILL request• State agency - we have to re-bid our projects at least every 5 years, regardless of whether there’s another vendor...

WAAL 2008: Diversity and Undergrad Internship Programs

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on Friday, April 18, 2008 in WLA Blog Archive
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"ISIP: Diversity and the Information Specialist Internship Program at the UW-Madison"Keisha Simpson, Jeanne Witte, Lisa Saywell, Carrie Krusehttp://www.library.wisc.edu/jobs/isip.htmlWhy an internship program?Diversify future of the professionAdmin support - $$$ - so we can pay the internsProvide variety of work experiences to spark interestAbout the ISIP programWork 8-10 hours/week within regular business hours - librarian supervisors are volunteeringInitially, thought 4 modules/year - now varying 1 16-week and 2 8-week modules - gives time to recruit both interns and supervisorsBreadth and depth - balanced experienceHow recruit? Partnered with other diversity programs on campus, able to target 2nd-3rd year students - able to get many applicants - also went to student fairs, get it out there in front of students and staff - wanted to get on radarKeisha is one of our 1st interns - very valuable feedback to improveNot necessarily a goal for students to go on to LIS grad school and profession -...

WAAL 2008: User Surveys: Cost-effective Marketing Strategies

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on Thursday, April 17, 2008 in WLA Blog Archive
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Larry Duerr and Dolores Skowronek, Alverno CollegeCost-effective Marketing StrategiesBoth of us are on campus library marketing committeePrevious committee members were more interested in promoting internally through bulletin boards, etc.International Encyclopedia of Information and Library Science: "Marketing represents an organized way of offering library services cost-effectively and efficiently, baesd upon user interests, communication methods, imaginative design of service and products, and feedback that improves what the library is doing."Rather than pulling an idea out of a hat and saying, "let's try this" - we needed data on our usersLast time we'd gathered data like this was 10 years agoInfo we wanted to gather: frequency of library use, demographics, reality of student tech proficiency vs. their self-assessment, satisfaction level with libraryData gathering & statistical analysisProbability sampling - better option but requires more understanding of statistics, and more funds - everyone has same chance of being surveyed - yields statistically measurable resultsNon-probability sampling -...

WAAL 2008: Web Site and Online Database Accessibility...

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on Thursday, April 17, 2008 in WLA Blog Archive
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Web Site and Online Database Accessibility at Academic Libraries: A Critical Overview of the Recent Research and Policy DevelopmentsAxel SchmetzkeAxel started by showing us a short video about using a screen reader to read online documents and surf the web."For people with print/sensory disabilities, the digitization of information offer unprecedented opportunities..." but we need to do it right. The accessibility of online stuff depends on its design.Common barriers to web page accessibility:images and maps without ALTtables used for layoutscrolling/blinking elementsno meaningful link textpoor contrast between text and backgroundno "skip navigation" linkWCAG (Web Content Accessibility Guidelines) and Section 508 (federal requirements) are the standard "rules" for making online stuff accessible. 508 is becoming more widely used because vendors are motivated to meet federal requirements and many states (including WI) are adopting 508 as their standard.Reasons for an accessible online environment:Ethics -- it's the right thing to doEconomics -- it makes sense from...

WAAL 2008: Reinventing the Library Class Session

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on Thursday, April 17, 2008 in WLA Blog Archive
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Eliot Finkelstein, Carrie Nelson, Trisha Prosise (UW-Madison's College Library)Background "One-shots" - single 50-minute sessions - many, many of us teach theseLibrary instruction "module" is integrated by mandate into certain required courses at UW-Madison2006: 4,300 students get online tutorial followed by 50-minute sessionLibrarians were repeating content in tutorial and in-person sessions - taking up timeGot to a point that script was a Frankenstein's monster, after multiple re-writesStarted with desired outcomes, rather than jumping into the "fun part"Literature search - Deb Gilchrist (assessment expert)Bloom's taxonomy - set 7 learning outcomesDemonstration3 volunteers from audience were taught in the old way (told how to complete all the steps, then did it), then 3 volunteers that had been waiting in the hallway were taught in the new way (why this might be important to you, you won't be able to do it correctly the first time, but I'll step in to talk you through it)Scenario: How...

WAAL 2008: RapidILL at the UW-Madison

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on Thursday, April 17, 2008 in WLA Blog Archive
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Eric Robinson (WiLS) and Heather Weltin (UW-Madison)RapidILL is excellent - http://rapidill.org/ "It isn't the software that makes this work, it's the mindset"Fill rate is 95% within 24 hours turnaround = convenienceCuts out multiple steps to save time = efficiencyReloads (updates) your holding records for you = accuracyThere have only been a couple hours when system was down, since October 2007Soon, all you'll need is Odyssey, which is freeTechnically, you don't even need an ILL system to use RapidILLNot for book loans or book chapters, just for journal articlesWhy did we purchase it?No budget increase since 1999-2000 biennium budgetUW-Madison library budget is lowest in the Big 1040,000 students, physically large campus, with dozens of librariesMemorial Library ILL "shop" specific; our health sciences library uses it separatelyJanuary 2007 we consolidated our 6 ILL shops into 3RapidILL searching and processing faster than anything we had beforeUnmediated RapidILL would have no staff intervention on campus...

WAAL 2008: Next generation virtual reference

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Steve Frye, UW-Madison College LibraryMark Beatty, WiLSValerie Beech, Marquette UniversityJohn Jentz, Marquette UniversityIM/chat at UW-Madison, and future of virtual referenceSteve:UW-Madison started online reference in 2002 with Convey softwareNeeded to change software, and thought we'd look at new vendorsInstead, library powers that be asked us to look at virtual reference as a whole first2006 started with blended service (chat/IM)"Ask a Librarian" link ubiquitous throughout library webpagesDecided early on that service would be staffed at desks, with staff of various levelsNeeded to be stable, and simple - if needed more than 5 minutes of training, too muchVideo: watching collaboration on virtual ref between reference staffChoosing software - some useful websitesWill add Chat button within OPAC when "no results found"Discussion btw. Writing Center, IT, libraries, tutoring service re: creating virtual Information CommonsUsing Jing - free to download, screencasting for multi-step processes, free online hosting with URLs you can send patronTakes 7 steps to order...

WAAL 2008: Integrating and assessing information literacy

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on Wednesday, April 16, 2008 in WLA Blog Archive
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WAAL Information Literacy Award presentationDave Dettman, Coordinator of IL and Outreach, UW-Green BayUW System now looking at student learning assessment tools: iSkills, Project SAILS, ILTAssessing learning outcomes is more difficult for IL than subject areasHow well is IL integrated into the curriculum at your campus?"Assessment Loop" - want to complete all steps (goals, measurement, etc.), and close the loop (set new goals) - funders want to see thisAccreditation agencies starting to look at IL-related skillsFaculty had been afraid of IL - confusing it with technology literacy - can student use x piece of software/hardware?We've been doing "one-shot" instruction sessions for a long time - faculty are used to thisNeeded to document students' poor understanding of IL concepts for faculty who think that students have these skillsNeed to approach library databases differently than the Wild West Web, not in same way that you'd ask one another a questionAction plan: Make failure visible,...

WAAL 2008: Where are we? Academic librarianship in Wisco

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Panelists:Kim LaPlante, Northeast Wisconsin Technical CollegeMary Rieder, UW CollegesEd Van Gemert, UW-MadisonPat Wilkinson, UW-OshkoshPete Gilbert, Lawrence UniversityModerator: Gretchen Revie, Lawrence UniversityRole of library in higher education todayKim:WI Tech Coll system served 400,000 students last yearNWTC 43,000+ students, 6,000 FTEEducation: what you want, how you want it, where you want it#1 teaching IL skills - find, evaluate, use - librarian is most important resource in the library#2 gather materials - not so much in-house, but provide access; currency (ex: nursing or computer tech within past few years); get copyright permission to put online; video streaming online; cover many counties so has to be widely available#3 fostering innovation; disseminate to admin and faculty re: trends, directions to take, grantsMary:Similar to Tech Coll, with multiple campuses/libraries (13) across state; 50 library staff (~3/library, not all FT)Lots to do, little staff time to do itLarge and growing online student population (1,100 now)Undergrad support vs....

WAAL 2008: Gary Price keynote

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on Wednesday, April 16, 2008 in WLA Blog Archive
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Gary Price Presentation: http://tinyurl.com/4xqhqnResourceShelf.comStarted this siteUpdated daily, even during his honeymoon!Calls himself an "intropreneur"It's one thing to have a website, and it's another thing to keep people coming to your websiteRSS isn't as widely-used as people think it is - many people don't know what it is or how to use itI send out a weekly email reminder - everyone still knows what it is25-50 names added to email list a week - up to 50,000 subscribers (?)Information overloadDocuticker.comStarted this site, maintained by Shirl KennedyReports from think tanks, government agencies, universities, etc.Also updated daily, with weekly e-mail remindersPeople tell me that the only reason they come is the teaser email message: "This is a little bit of what we've posted this week..."Both sites popular with journalistsComes down to using the right tool at the right time: online tools, books, licensed databasesMany people have no idea what the library of today or...

WLA 2007: Library Conference Planning 101: Backs to the WAAL

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on Thursday, October 18, 2007 in WLA Blog Archive
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As a newbie to the WAAL 2008 planning committee, I couldn't believe my luck. An entire session on planning the WAAL conference, by members of last year's committee!I was so impressed by these folks - they put a lot of good energy and work into coordinating a successful conference, and they clearly had fun doing it. Oh, and not only that, but they put that same amount of energy and fun into this session. They even brought a basket of candy for attendees, and gave out door prizes! Wow.They had tons of practical tips and words of wisdom to share:Committee member pins and t-shirts ("It will be okay... I promise") helped establish team camaraderieGet to know your conference site staff, and show appreciationIn-house program booklet is a lot of work and versioning can be difficult, but saves moneyConference headquarters room for committee members is helpfulMost program applications will come within...