SSCS One Day Conference 2016

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SSCS Logo2016 SSCS One-Day Conference: Surround Yourself with Great Libraries

Thursday, May 26, 2016
8:15 AM-4:15 PM
University of Wisconsin–La Crosse Centennial Hall



The cost of the conference is $60 for WLA members, $96 for non-members, and $30 for students. In addition to full access to all conference sessions, registration includes a continental breakfast, lunch and an afternoon snack.

Location & Accommodations

UW-La Crosse is located at 1725 State Street in La Crosse, WI. It is recommended that attendees purchase parking passes in advance for $5. To purchase a parking pass, go to the UW-La Crosse Parkmobile website and select "Wisconsin Library Association Support Staff and Circulation Services Conference at University of Wisconsin-La Crosse." The permit is valid for all lots; lot C10 is the nearest to Centennial Hall.

Discounted rooms for the conference are available at the Holiday Inn in downtown La Crosse. Reservations may be made by calling the hotel at 608-784-4444 or 1-800-HOLIDAY, or by going to and using the group code WLA. Rooms with one king bed or two queen beds are available for $82 per night. Hotel parking is $5 per night. Please book rooms by Monday, April 30 to ensure availability.

If you plan on arriving in La Crosse Wednesday night and are looking for something to do, please check out the Marsh/Hixon Forest nature trails and the La Crosse Public Library’s Main Street Meander Tour. Enjoy the natural and architectural beauty of La Crosse, WI!

Conference at a Glance

Registration begins at 8:15 AM. Welcome remarks begin at 8:45 AM.

Keynote, 9:00 AM

Great Teams Make Great Libraries: The Why and How of Building Strong Teams
Gretel Stock-Kupperman, Director of Library, Instructional Design, and Academic Affairs Initiatives at Viterbo University

Breakout Sessions 1, 9:55-10:40 AM

An Ounce of Prevention
Shari Carlson, Hokah Public Library

Librarians work with a wide variety of personalities in the library setting, whether it be those of patrons or staff.  Learning how to appropriately engage with individuals and recognize early warning signs of anxiety and possible conflict will help to maintain a peaceful, enjoyable, and safe library environment. The presenter will help library staff to identify ways to proactively create a relaxing environment, as well as how to recognize high risk areas and behaviors within the library environment. The participants will learn how to diffuse possible stressful encounters with people across ages and ability levels early on before those situations would escalate into a crisis.

Improv for Improvement: Enhance Your Work Performance through the Practice of Improvisation
Jill Markgraf, UW-Eau Claire McIntyre Library

In challenging times, we need strategies for infusing our lives and work with positivity. The practice of improv promotes a "yes" mindset, builds confidence, encourages unconventional thinking, strengthens teams and develops problem-solving skills. In this session, everyone plays. If the thought of doing improv is discomforting or even terrifying, fear not! The improv philosophy is one of support, spontaneity and suspension of judgment.

Breakout Sessions 2, 10:50-11:35 AM

The All-Generations Library
Rachel Monaco-Wilcox, Elder Law Attorney and Assistant Professor of Justice, Mount Mary University

How do our graying demographics change the use and purpose of libraries?  How can libraries best serve and be served by older adults, and how can that create vibrant community? Learn about myths and misconceptions about aging, how to make accessible spaces for intergenerational learning, how to benefit from the potential of older adults as volunteers and patrons, and how to deal with conflict effectively when it arises.

Local History Programming and Partnerships
Barry McKnight, La Crosse Public Library

The varied programs of the La Crosse Public Library’s Archives Department such as the Dark La Crosse program (which focuses on the city’s colorful and macabre past) and the Footsteps of La Crosse (consisting of walking tours focusing on the city’s most historic and architecturally significant buildings) and others provide an example of both programming for libraries and community collaboration. By coming together with local community theatres, local businesses, historical societies, high school or college art departments, and individuals, libraries can also deliver a growing and evolving program that creates ties to their larger communities and reach new audiences.

Breakout Sessions 3, 1:00-1:45 PM

Checking Out Koha: Experimenting with an Open Source ILS
Josh Hertel, UW-La Crosse & Maria Hertel, La Crosse Public Library

Are you interested in organizing a collection of materials, but don’t know where to begin? Have you ever been asked to help catalog a unique collection from scratch? Although many library management software systems exist, they can be costly and complicated to set up. One option is the open source ILS Koha, which is freely available. In this session we will share a method for installing Koha on any operating system (Windows, Mac, Linux) and highlight a few features that can get you started.

The Right to Rehabilitation: How Prison Libraries Serve the Community
Teresa Wetzel, Columbia Correctional Institution & Sara Gilles, Wisconsin Secure Program Facility

Prison librarians work to serve a population who, while having lost many rights, still has the right to read, study, and the ability to work towards rehabilitation. This presentation will be made by librarians working for the Wisconsin Department of Corrections who will address some of the challenges of prison librarianship and how they can be overcome.

Breakout Sessions 4, 1:55-2:40 PM

Postcard Publication Mania: Employing Library Resources to Publish
Laura Godden & Paul Beck, Murphy Library Special Collections and Area Research Center, UW-La Crosse

Murphy Library archivists Laura Godden and Paul Beck share their experience utilizing an existing library collection for publication. Published by Arcadia Press in 2015, their book, *La Crosse,* presents over two hundred historical postcard images from the holdings of Murphy Library’s Special Collections. The book tells the story of turn of the twentieth century La Crosse using a familiar medium popular with ordinary citizens of both the past and today. Producing a renewed social history of the city exposed the library’s postcard collection to a greater audience and led to numerous campus and community speaking engagements. This work has increased community interest and support for the library and its Special Collections

Keeping Everyone on the Same Page: Developing Training and Continuing Education for a Multi-library System
Heidi Oliversen, Circulation Services Consultant at the South Central Library System (SCLS), and Margie Navarre Saaf, Borrower Services Manager at Madison Public Library

An overview of how the multiple training and continuing education opportunities developed by the South Central Library System have assisted their 55 member libraries in maintaining the highest level of training on circulation, cataloging, acquisitions, serials and general library system policies. Training opportunities that will be highlighted include a certification program where staff can attend in-person and webinar trainings to become “certified” in a specific module, such as circulation, and be the resource and trainer for other staff at their library.  Other training includes user groups where staff from multiple libraries can interact with each other and the SCLS staff, as well as continuing education programs that are developed in response to member library requests. SCLS also provides online tutorials and online training manuals that are regularly updated as policies and procedures change. Committees comprised of library staff regularly meet to discuss these policies and procedures and provide input on training needs. The ultimate goal and reward of developing training and continuing education opportunities for the South Central Library System is a confident and well trained staff that can provide the best customer experience to library patrons.

Session 5, 3:00-3:45 PM

What if Authors Challenged Themselves by Asking the Question, "WHAT IF...?"
Sean McDevitt, author

Sean McDevitt is a self-published author, award winning actor, and videographer. Sean has written Call me Ismay, Yesterday’s River, The Velvet Sofa, and Wizard Murders. Sean’s Amazon’s author page can be found here.

Closing Remarks and Door Prizes, 3:45-4:15 PM

Additional Information

Please contact SSCS Chair Nicole Ashman with any questions.

Thank you to UW-Milwaukee School of Information Studies, one of this year's wonderful sponsors.