Friday 11/4

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7:00 a.m. - 11:00 a.m.

♦ Registration

   Hilton -

7:00 a.m. - 8:45 a.m. 

♦ Continental Breakfast
   Hilton - Regency

8:45 a.m. - 10:00 a.m. 

♦ Best of WAAL 2011

   IT Interested? Encouraging IT Experimentation in the Library

   Hilton - MacArthur

Tom Durkin, UW-Madison Social Science Reference Library; Ian Benton, UW-Madison College Library; Jim Jonas, UW-Madison MERIT Library

An encore performance of the program voted "Best of WAAL" from the WAAL 2011 conference. Come join UW-Madison librarians to learn about a fun way to encourage library staff experimentation and interest in new technology. Beginning in 2006, library staff at UW-Madison started meeting over lunch to discuss interesting new technology developments. The meetings consist of very informal and low-key show-and-tell sessions aimed at encouraging an experimentalist and enthusiastic attitude toward new technology among non-tech library staff. We have focused primarily on “popular computing” topics such as social networking, “Web 2.0,” wireless devices, smart phones, desktop hardware/software, and sites and other channels of new information.  Please come with your digital camera, Android, iPhone, Blackberry, new NetBook/Laptop or iPad, and be ready to show off! Come ready to describe a new app or widget that you have created or plan to create! Come ready to discuss an efficiency application you use and like, or new desktop hardware/software that you have recently experimented with and believe has promise! We hope to see you there.

♦ Fabulous, Fantastic Fox Cities Book Festival

   Hilton - Wright B

Michael Kenney, Book Festival Board Member

The Fox Cities Book Festival has grown to a fantastic week-long celebration of books and reading. It's time to tout its terrificness. Great authors, great readers, great discussions, great fun.

♦ Library as Incubator Project

   Hilton - Plaza Suite

Laura Damon-Moore, Student, UW-Madison School of Library Information and Studies; Erinn Batykefer, Student, UW-Madison School of Library Information and Studies; Christina Endres, Student, UW-Madison School of Library Information and Studies

The Library as Incubator Project seeks to learn how artists (writers, visual artists and performing artists) use libraries in their research, creation and promotion of their artistic work. The presenters are in the process of creating a web resource that highlights artists and projects that have been "incubated," in part, by library collections, spaces and/or staff. It will also serve as a resource for librarians who want to better serve artists patrons through programming, collections, and partnerships. Laura, Christina and Erinn will discuss their goals for the future of the project.

♦ Library Programming for Children on the Autism Spectrum

   Hilton - Wright C

Ashley Thiem-Menning, Preschool Specialist, Appleton Public Library; Peggy Bartman, CESA 6, Oshkosh

This program will include an overview of Autism Spectrum Disorder, as well as how to design and implement educational programming at the library for children on the spectrum.

♦ Not Another Social Networking Site?! Google+ and You

   Hilton - Kilbourne

Tasha Saecker, Assistant Director, Appleton Public Library

With Twitter and Facebook already dominating the social media scene, is there room for another player? Enter Google+, which has elements of both Twitter and Facebook, mixed with a Google flair. This session gives a beginner's look at Google+, its features, why you want to use it, and what in the world a Circle is. It will also offer tips and tricks to get the most out of your Google+ account.

♦ Web 2.0

   Hilton - Miller

Ben Miller, Director, Sauk City Public Library

Remember the FIRST time you sat through a Web 2.0 presentation? You already know about Facebook, blogs, wikis and web applications, and might even use "The" Twitter, now you want to learn how to utilize the latest web tools in day-to-day library work. Discover how to utilize the best of what the Internet has to offer so you can do your job better. Develop eye-catching library posters, conduct more effective staff training, publish a program website in an afternoon, collaborate with librarians
around the world and much, much more. Luddites need not apply.


10:30 a.m. - 11:45 a.m.

♦ Creating a Climate of Excellence in Customer Services

   Hilton - MacArthur

Patricia Clason, Patricia Clason LLC, Milwaukee

There are many areas of our society where we seem to be doomed for mediocrity and, unfortunately, productivity, customer service and excellence are suffering. Excellence as a state of mind, as well as a quality of results, is a possibility in any environment - if only the players are willing. This participatory workshop will give each attendee the opportunity to explore their work situation, their personal attitudes and the potential of excellence in all that they do. Explore pitfalls that might be sabotaging your customer service and define what excellence would be for your organization. You will take away practical tips for keeping customers satisfied and loyal, and resources for continuing to refine the quality of your service to others.

♦ Finding Those Who Served: Civil War Genealogy

   Hilton - Wright B

Russell Horton, Reference and Outreach Archivist, Wisconsin Veterans Museum, Madison

With the 150th Anniversary of the Civil War upon us, interest in finding out about ancestors who served in the war will be at an all-time high. In this presentation, Horton will discuss strategies and sources for finding out about the Civil War veteran in your family tree.

♦ Fundraising for Construction

   Hilton - Oak

Mike Gelhausen, Director, Jack Russell Memorial Library, Hartford; Peter Woodburn, Woodburn, Kyle and Company, Madison, IN; Michael Bahr, Plunkett Raysich Architects, Milwaukee; Ryan Riemenschneider, J.P. Cullen and Sons, Brookfield

This program will take an interactive, comprehensive look at the entire fundraising process through Mike's experience, including the involvement of a fundraising advisor, construction company representative and an architect.  Attendees will walk away with the knowledge and tools to get the process started off on the right foot! The speakers will address, working with the community, how to set a budget for the project, how to hire a fundraising advisor or do you need one? Working with the architect and contractor on a daily basis, how to lead your library board during the process, and many more topics!

♦ Library Environments for Children:  Transformations

   Hilton - Regency

Kate Fitzgerald-Fleck, Children's Librarian, Waukesha Public Library; Joe Huberty, Engberg Anderson, Milwaukee

The role of the public library and the types of services and spaces it offers is evolving rapidly, and nowhere is this more true than in the spaces designed to serve our youngest patrons and those that care for them.  Mixed in with the picture books and early readers are opportunities for access to age-appropriate technology, media resources, flexible and shared learning, and parenting groups, and even early childhood education spaces and tools.  All these new services need to be delivered in a functional, patron-friendly environment that still manages to compete for the attention of its young users, while sharing fewer financial resources than ever before.


♦ Mixed Use Library: More Than the Sum of the Parts

   Hilton - Kilbourne

Paula Kiely, Director, Milwaukee Public Library; Joe Huberty, Engberg Anderson, Milwaukee

Getting that new library building you desperately need is often dependent on creativity and a willingness to partner up with some non-traditional allies.  Mixed use projects offer the possibility of political support, reduced capital and operating costs, economic growth in the community, and a more sustainable land us pattern. Making sure that t reality matches the promise takes attention to detail and a clear understanding of what motivates your new found friends.

♦ New Library Professionals Panel

   Hilton - Wright C

Kristina Gomez, Librarian, Milwaukee Public Library; Audrey Barbakoff, Childrens and YA Librarian, Milwaukee Public Library, Forest Home Branch; Jessica Hutchings, UW-Milwaukee School of Information Studies; Paige Mano, Reference/Instruction Librarian, UW-Parkside, Kenosha; Bret Rohlwing, Librarian, Milwaukee Public Library, Washington Park Branch; Joe Morgan, Web Content Developer, Johnson County (Kansas), Library System

New library professionals share strategies for successful first years as librarians. Particularly useful for library school students and recent graduates, the program will identify common challenges facing new hires and how to lead when not in positions of authority. The program will also include advice on the job seeking process. Audience questions are encouraged!


♦ One Good Things Leads to Another

   Hilton - Miller

Pamela Westby, Director, Middleton Public Library

Building on your community's strengths to create a public art project may not be in your long-range plans, but could change the public's view of your library. Learn how three public libraries, serving populations of varied sizes and demographics, engaged the public in community projects. Featured projects: Tapestry of Friendship (2002 Kingsolver/HarperCollins ALTAFF award winner), an outdoor structure and landmark, and Dimensions: A Community Origami Mural.


12:00 p.m. - 2:00 p.m.


♦ President's Luncheon:  The Joy of Swearing

   Hilton - Empire

scottdikkers Scott Dikkers

Founder and 15-year editor-in-chief of The Onion Scott Dikkers discusses the history of The Onion, and the debt it owes not only the libraries of Wisconsin, but also the power of unrestrained swearing.

Scott will sign books following his presentation.


On behalf of WLA and the Conference Committee, thank you for participating in this year's conference.  We hope you enjoyed your experience!  We look forward to seeing you in La Crosse.