Thursday 10/18

AddThis Social Bookmark Button


7:00 a.m. - 5:00 p.m.


KI Convention Center


7:00 a.m. - 9:30 a.m.

Conference Breakfast

Regency Suites Hotel Atrium



7:30 a.m. – 8:30 a.m.

Circulation Services Round Table Business Meeting  

Meeting Room 1

Government Information Round Table Business Meeting 

Meeting Room 2

Library User Education Round Table Business Meeting

Meeting Room 7

Media and Technology Section Business Meeting

Meeting Room 3

Resources Sharing Round Table Business Meeting

Meeting Room 5A

Wisconsin Genealogy and Local History Round Table Business Meeting

Meeting Room 6A

Continental Breakfast and "Show & Tell" on Brown County Library's New Parent/Teacher


Brown County Library

Visit the Brown County Central Library (515 Pine Street) for a mini tour and presentation of the new Parent/Teacher Center, established through an LSTA grant project that builds upon existing library resources to improve and better publicize library collections related to parenting, child development and early education.  This current LSTA project, available at the Brown County Central Library and two small branch libraries, ties into Brown County's broad-based Community Partnership for Children.  Continental Breakfast is sponsored by the Friends of Brown County Library, Inc.


8:00 a.m. – 10:00 a.m.

WLA Foundation Board Meeting

Meeting Room 4


8:30 a.m. – 3:30 p.m.

WLA Foundation Silent Auction (4:00 p.m. pick up and pay)

Ballroom A4


8:30 a.m. – 4:30 p.m.


Exhibit Hall

Visit our exhibitors as they display their products and services for libraries of all types.


8:30 a.m. – 5:00 p.m.

Internet Cafe

Ballroom A4


9:00 a.m. – 10:15 a.m.

Academic Podcasting – Costs, Benefits and Outcomes at UW-Washington County


Marc Boucher, Library Director, UW Washington County; Jim Stevens, IT Manager, UW Washington County; Mark Robson, Network Administrator,  UW Washington County


UW-Washington County’s Library and IT Departments have created a solution to offer course content and community lectures through an openly accessible podcasting portal.  The presenters explain the process and demonstrate how a library can offer such a service themselves with minimal time and cost.  Among the items to be discussed are pitfalls that were encountered on the way and possible improvements in the future.

How I Manage Series Authorities Now that LC is Not?

Meeting Room 3

Michael Cohen, Head, Copy Cataloging & Catalog Maintenance Units,

General Library System, UW-Madison; Susan Foran, Authority Control Librarian,

UW-Milwaukee Libraries; Holly Ledvina, Catalog Librarian, Outagamie Waupaca Library System

In June of 2006, the Library of Congress stopped tracing series and creating/updating series authority records.  Many libraries relied on LC to do this and had even structured cataloging departments around it.  Three Technical Services Librarians will discuss how the absence of LC’s previous series work has affected their department workflows.  What changes had to be made?  Is there now more work for original catalogers?  Have PCC libraries felt increased pressure to do more?

Leadership and Resilience: Strategies for Personal and Organizational Renewal

Meeting Room B1

Jeffrey Russell, Co-Director, Russell Consulting, Inc.

Leading people toward accomplishing important work isn’t easy. It takes clarity of purpose and vision, passion for the cause, a willingness to challenge the status quo, and a capacity to enlist others toward the vision. In this workshop, you’ll learn what it takes to become a leader, how to find the common purpose and language to communicate your ideas, and strategies for creating commitment in others toward the vision. We will also explore the importance of resilience to the work of leadership and its role in personal and organizational renewal. You will leave this session with a fresh perspective on your leadership and resilience and the beginnings of a personal plan to translate this perspective into results for your library.

Litera Scripta Manet: How to Inspire and Cultivate Booklust in your Patrons

Meeting Rooms 6A and 6B

Erica Reynolds, Web Content Manager, Johnson County Library, Overland Park, KS

"Litera Scripta Manet" is Latin for "the written word endures."  Even as we provide more services to patrons online, books remain the library's brand, and we should celebrate books online as well as in person. Discover how libraries around the country are using OPAL (Online Programming for All Libraries) as a medium for providing online programs, such as book discussions, for patrons.  With experience in public, special, and academic libraries, Erica Reynolds currently serves as the Web Content Manager for Johnson County Library.  The Johnson County Library was one of the first public libraries to join OPAL (Online Programming for All Libraries) in 2004 and has hosted a number of regional and national programs for patrons as well as for librarians.

Be the first Wisconsin library to host an OPAL program for your patrons!

Net Neutrality and Internet Surveillance: An Update on Federal Actions and Activities

Meeting Room 7

Bob Bocher, Technology Consultant, Division for Libraries, Technology and Community Learning

What is “Net Neutrality” and why is it important to libraries?  Does a neutral Internet require Congressional action?  And what are the latest attempts by some in federal law enforcement and Congress to track everyone’s Internet activities?  This program will review these topics and other related issues, like pending Congressional bills to require filtering of social networks. 

Open Meetings Law and You

Meeting Room A2

Krista Ross, Director, Southwest Wisconsin Library System

When does the Open Meeting Law apply?  What is required if it does, and when can you meet in a closed session?  Who enforces the law and what are its penalties?  Krista Ross will discuss all of this and more at this informative session.

The Smooth, Bumpy and Zigzagged Road to Making the Masters of Story Time

Meeting Room 1

Susan B. Santner, Outreach Program Manager, Continuing Education Services,

School of Library and Information Studies, UW-Madison; Anna Palmer, Outreach Specialist, Continuing Education Services, School of Library and Information Studies, College Library, UW-Madison

Watch librarians in action! Librarians on screen and behind the scenes contributed to make this unique training DVD. It was designed to help librarians instruct staff and day care providers on the importance of incorporating early literacy techniques into their story times. Learn how the DVD was funded, planned, and produced. DVD highlights (and silly outtakes) will be shown. Funding to produce the DVD was provided by the Ira and Ineva Reilly Baldwin Wisconsin Idea Endowment.

Those Who Can, Teach: Becoming a More Effective "One Shot" Trainer (and Explainer)

Meeting Room 2

Michele Besant, Director, School of Library and Information Studies Library, UW-Madison;

Carrie Nelson, Associate Academic Librarian, UW-Madison; Pamela O’Donnell, Academic Librarian, UW-Madison

What do you know about yourself as a learner?  Does it affect how you present information to others?  What about the tenth time you present a workshop?  How can you keep the material fresh and yourself engaged?  This program will model integrating material for different learning styles, demonstrate how to “own” material and keep it interesting, and offer tips to make user education, staff training, and service desk interactions more successful (and pleasurable) for all.

Uncomfortable with Your Discomfort?

Meeting Rooms 5A and 5B

Clare Ann Jacobsmeier, Clinical Coordinator/Director of Community Support Programs, Department of Human Services-Door County

This is an opportunity to deal with the discomfort that comes with dealing with others' unpredictable and unusual behavior.   Clare will discuss a variety of types of mental illness and the behavior that may result in a public setting, as well as service needs of this population.  She will include OCD (Obsessive Compulsive Disorder) and PTSD (Post Traumatic Stress Disorder) as these issues are increasing in our communities.  The format will be interactive with Clare responding to scenarios and incidents provided from the audience.  You will leave with some concrete tools to use in your own setting. 


10:00 a.m. – 10:45 a.m.

Break in the Exhibits Area

Exhibits Hall


11:00 a.m. – 12:15 p.m.

CCBC (Children’s Cooperative Book Center)

Meeting Room 4

Megan Schliesman, Librarian, Children’s Cooperative Book Center, School of Education, UW-Madison


Librarians from the CCBC will present a program on Best Books for Young Adults nominees.

Fighting Fraud:  We Can Do It — Together!


Jeanne I. Benink, State Program Coordinator, AARP Wisconsin; Susan Schilz, Regulatory Specialist, Wisconsin Department of Agriculture, Trade & Consumer Protection; Patricia D. Struck, Administrator, Division of Securities, Wisconsin Department of Financial Institutions

Hear clear and concise examples from Jeanne, Susan and Patricia on illustrating why all of us need to be disseminators of financial security information whenever possible.  You will learn how fraud impacts individuals (eg:  did you know it takes the average fraud victim more than 40 hours to get their finances back in order?).  You will also learn how to spot different types of fraud, how to talk to people about it and which authorities/agencies can help the most in each situation.  Gain excellent (& FREE) resources and literature to display at your libraries for the public to take home.


Managing Your Library for GREAT Customer Service: Ensuring Your Library’s Success through Strong Customer Partnerships

Meeting Room B1

Jeffrey Russell, Co-Director, Russell Consulting, Inc., Madison

In this Internet age — at a time when people have unlimited choices over how they will spend their time — how can you ensure that the people in your community continue to choose your library as their primary resource for information and learning? A central ingredient of the answer to this question is customer service. The most successful libraries have created strong partnerships with their customers by organizing their work around their customers. In this workshop, you’ll learn the foundations of GREAT customer service and leave with specific ideas of what you can do to create staff commitment to a customer-driven library.

The New Media Ecology: How the Growth of the Internet and Cell Phones Have Changed the Way People Deal with Each Other, Receive Information, and Create and Share Media

Meeting Rooms 6A and 6B

Lee Rainie, Director of the Pew Internet and American Life Project, Washington D.C. (

Lee Rainie will discuss the Project's latest findings about how different people use the Internet and other technology to gather, share, and create information.  He will explore the implications for these changes on the role of libraries.  Further, he will look at how today's trends in technology development and Internet use might evolve in the future.

Non-Profit Marketing:  What I Should Know About Marketing That My Mother Wouldn’t Tell Me

Meeting Room 3

Don McCartney, Senior Lecturer of Business Administration, UW-Green Bay


Through presentation and discussion, discover what marketing really is for your library group.  Learn to identify exchange factors, market segmentation, and social identification.  Explore membership and participation expectations and strategies to enhance both.  The speaker has led successful retreats for UWGB’s Friends of the Cofrin Library.  He’ll help you feel enthusiastic and energized for your next marketing project!


Notable Book Marathon

Meeting Room 7

Gary Warren Niebuhr, Director, Greendale Public Library; James A. Gollata, Director, Miller Memorial Library, UW-Richland; Helene Androski, retired Reference Librarian, Memorial Library, UW-Madison; Beverly DeWeese, retired Deputy City Librarian, Milwaukee Public Library

An annual event offering thoughtful, inspiring, humorous and fast-paced reviews of notable titles selected from the ALA Notable Books list and the WLA Literary Awards Committee's notable books. Our presenters are all experienced, knowledgeable book talk and discussion leaders.


Training 2.0: Bringing Order to Chaos

Meeting Rooms 5A and 5B

Renee Ettinger, Reference and Instructional Services Librarian, Cofrin Library, UW-Green Bay; Emily Rogers, Coordinator of Access Services, Cofrin Library, UW-Green Bay; Leah Smith, Library Services Assistant, Cofrin Library, UW-Green Bay

Tired of answering the same questions with each new employee or volunteer?  Finding it difficult to schedule time to go over policies and procedures?  Learn how to incorporate wikis, blogs, screen capture software, and other tools to keep training consistent and manageable.  By utilizing an online training program, we were able to reach employees during all hours, even if a supervisor was not available.  This program increased training efficiency for everyone involved, bringing order to the chaos. 

Using Digital Collections for K-12 Education

Meeting Room 1

Melissa McLimans, Digital Services Librarian, UW-Madison; Vicki Tobias, Digital Services Librarian, UW-Madison

Learn about a little known, yet extensive resource available to you for free through the University of Wisconsin Digital Collections (UWDC).  Find out how UWDC may be used to enhance K-12 education. Use our existing lesson plans created by WI state educators to supplement technology-based learning in the classroom. Partner with us to create new lesson plans based on the materials already available for free. Join us for a concluding discussion focusing on how we can further work with you to meet your needs in the classroom.

Using WISCAT as a Resource Sharing Tool

Meeting Room 2

Charles Clemence, Interlibrary Loan Librarian, Winding Rivers Library System; Mary Ann Blahnik, High School/Middle School Librarian, Sturgeon Bay Schools; Nilla Sjoberg, Interlibrary Loan Librarian, Rhinelander District Library; Kathy Wegner, Children’s Librarian, Neillsville Public Library  

This panel will discuss how WISCAT is used as their primary resource sharing tool.  The focus would be on how the program functions for them in their library or system, how they use it, and what features they like or don’t like about the software.  WISCAT users will get ideas they can apply to their own libraries, and others will understand what WISCAT users are doing.


What’s My Role? A Mini Trustee Workshop

Ballroom B3

Krista Ross, Director, Southwest Wisconsin Library System

Krista Ross will lead participants in a mini-trustee workshop that will include the responsibilities of the library board, the library director and the municipality. 


12:30 p.m. – 2:00 p.m.


President’s Luncheon

Ballroom A1 and A2

Kevin Reilly, UW-System President


WLTA Luncheon and Business Meeting:  Trustees and Friends Working Together for Library Excellence

Ballroom A3

Barbara Arnold, Student Services Coordinator Senior, UW-Madison School of Library and Information Studies (and Board member, Friends of the Madison Public Library)

Enjoy a light and lively talk about the distinctions between the Friends and Trustees and their recommended roles. How can they work best together, collaborate or complement each other? You'll hear some specific examples of friends/trustees working in a collaborative venture or partnership and come away with ideas to invigorate the relationship back at your library.


2:00 p.m. – 3:15 p.m.


Appreciative Inquiry (AI) – Now That We Know About It, How Do We Use It At Our Library?

Meeting Room B2

Gerald Campbell, Professor – UW- Madison

A refresher course and further exploration of how to practically apply the organizational theory on positive change (AI), especially as it applies to circulation, frontline staff, customer service, staff relationships, and library visioning.  Introduced at the 2006 Conference, AI recognizes and celebrates what’s right in the world.  Results are positive energy and imaginative changes never thought possible.

Professor Campbell  is part of a group in the University of Wisconsin system that does presentations on Appreciative Inquiry.  He is the co-leader of a Systems Thinking and Organizational Learning team and an active member of a Community Leadership team. He has been working with others in UW-Extension and at UW-Madison using Appreciative Inquiry and other learning approaches in organizational change. 


Everyone’s Retiring!  What Will Wisconsin’s Workforce Look Like In Ten Years?

Meeting Room 7

Jeanne I. Benink, State Program Coordinator, AARP Wisconsin

We will discuss current trends in the workforce, such as the boomers getting ready to retire, and the labor shortage due to the small population of Gen X’er’s.  Other topics will include why we need to work together across the generations, how the employers need to change existing practices to keep experienced workers in their employment (and why the employers are not listening to the experts when it comes to this entire issue) and what we as individuals can do together to ease this unavoidable transition in our country.  Retired librarians will also discuss some of their experiences!

Genealogy 101

Meeting Room 1

Karen Weston, University Archivist, UW –Whitewater


The program introduces basic genealogical concepts.  It gives ideas on how to handle common genealogical queries (i.e. the Boy Scout genealogy merit badge) when a library does not have a knowledgeable staff member and when the collection is limited in resources.

Just Keep Shoveling

Meeting Room B1

Michael Perry, Author and 2007 Banta Award Winner for Truck:  A Love Story

Other book titles:  Population 485 and Off Main Street


Library and Community Involvement

Meeting Room 2

Audrey Ascher, Chair, WLTA; Jim Backus, Vice-Chair, WLTA

Audrey Ascher and Jim Backus will talk about innovative ways you can make your library a community center and a key functionary in your community’s development.

Taking the Non out of Non-User: Increase Your Library's Reach with Creative Marketing Strategies


Jill S. Stover, Undergraduate Services Coordinator, James Branch Cabell Library, Virginia Commonwealth University, Richmond, VA

Your library's merits are evident to your loyal patrons, but what about those who have never used your services? Drawing in non-users requires creative approaches to service design and delivery as well as promotion. Learn about marketing theories and practical tactics that will help you create real value for non-users to get them in the door and keep them coming back.

Teen Time

Meeting Room 3

Amber McCrea, Librarian, Beloit Public Library; Ruhama Kordatsky, Librarian, Burlington Public Library

Teen Librarians will present panel discussion on issues surrounding teen/YA programming.

UW-Madison Libraries/Google Partnership

Meeting Rooms 5A and 5B

Ed Van Gemert, Deputy Director, General Library System, UW-Madison; Irene Zimmerman, Head, Cataloging Department and Google Project Manager, UW-Madison

UW-Madison and Google are partnering to expand access to hundreds of thousands of books and documents from the holdings of the UW-Madison Libraries and the Wisconsin Historical Society.  The primary goals of the project are storage, preservation and access.  The presentation will cover what has occurred in between the time the agreement was signed one year ago to the present.

We Are the Very Model of a Modern Staff Training Program:  Involving All Staff in Preparing, Leading and Learning Information Service Competencies

Meeting Rooms 6A and 6B

Jane Bannerman, Senior Academic Librarian, UW-Madison; Sharon Drugan, Library Services Assistant-Advanced/Lead, UW-Madison, Pamela O’Donnell, Academic Librarian, College Library, UW-Madison; Carrie Kruse, Director, College Library, UW-Madison


Using training teams, inventive techniques, and a model of inclusion, the Staff Development Committee at College Library, UW-Madison, recently implemented a library staff training program.  Their unique approach empowers all staff members to take leadership roles in establishing and meeting competencies for reference, circulation, security, and facility management.  This model, which includes a "training toolkit" and Web-based training archive, is applicable for libraries of all sizes and types.


3:15 p.m. – 4:00 p.m.

Break in the Exhibits Area

Exhibits Hall  


4:00 p.m. – 5:15 p.m.

Bibliotherapy with Pet Books-Nonfiction Reads for Animal Lovers

Meeting Room 7

Ken Foster, Author, New Orleans, LA; Kirsten Houtman, OCLC Member Services Librarian


Join Kirsten as she discusses the nonfiction pet books that have been published in the last 7 years. Bestsellers, recommended reads, and some children’s titles, will be discussed.  Ken Foster, author of The Dogs Who Found Me, will end the session with a lively talk about the books he has written about dogs, their behaviors and their resulting effect on the humans who love them.

Kitchen...Stitchin':  Places for Women to Express Self and Community

Meeting Rooms 5A and 5B

Traci Kelly, PhD, Technical Communication, Department of Engineering Professional Development (EDP), UW-Madison

Whether for pleasure or out of duty, women often cook or sew for their families. For many years in the US and around the world, women were expected to be the center of homemaking duties.  For most of us, that has changed; we are no longer expected to work “only” in the home. For many years, women were expected to toil daily in these realms, with little time or opportunity to carve out any means of creative self-expression.  However, we know that every human needs creative expression, and that's where quilts and cooking come into play.  We will look at examples of how recipes, community cookbooks, quilts, and other marginalized media provided women the opportunity for creativity, memoir, history, and storytelling.  If you'd like, please bring a community cookbook, a church cookbook, quilts (or a picture of one) or recipes that document stories, trends, family life.   Traci will also bring plenty of examples of cookbooks and recipes to pass around!

Life in a Consortium: A Balancing Act

Ballroom A1

Vicki Teal Lovely, Software Applications Supervisor, South Central Library System; Louise Diodato, Coordinator of Technical Services, Cardinal Stritch University; Gerri Moeller, Library Automation Manager, Outagamie Waupaca Library System

Being a member of a consortium means balancing the need for uniformity with the desire for autonomy.  This balancing act will be discussed from three viewpoints.  Administration involves getting people to agree on basic issues, and includes decision-making, communication, and training.  Catalogers strive for consensus in providing data base information that will make it easy for their customers to find what they want.  Finally, circulation addresses issues such as loan periods, fines and holds. 

Presentation by the 2008 Burr Worzalla Award Winner — Ann Bausum

Meeting Room 4

Travel with Ann Bausum on the research trails that led to Freedom Riders: John Lewis and Jim Zwerg on the Front Lines of the Civil Rights Movement.  Visit the back roads of Alabama, the office of a U.S. Congressman, and newly discovered photo archives, among other research highlights.  The author will explore the personal influences she brought to this history, too, from her childhood in Virginia to adult experiences in Wisconsin to her lifelong interest in social justice issues.

Reel to Real:  Films and Discussion About Topics That Matter


Lynne Blinkenberg, Director of Community Outreach, Wisconsin Public Television

Come and learn how to build community programs around the abundance of thought-provoking films available on Wisconsin Public Television (WPT).  After viewing a WPT film together at the library, participants can engage in a discussion about the content and what it means for their particular community.   Presenters will walk you through the steps that will help make your efforts successful.  You’ll learn how to choose a film, and guidelines for partnering with other organizations. You’ll also learn how to plan and promote an event, and tips for facilitating the discussion or selecting a facilitator from your community.  WLA and WPT recently agreed to a partnership to better promote this program to Wisconsin libraries.

Student Research Forum

Meeting Room 1

With two schools with ALA-accredited programs preparing future librarians in Wisconsin, UW-Madison and UW-Milwaukee, the profession has an excellent opportunity to benefit from new, creative, and energetic talent that manifests itself in practice and in research.  This session will present four graduate students, two from each university, who will summarize their research.  To be chosen by the respective schools, the students will be masters or doctoral students who have completed significant course projects, theses, or dissertations. 

Successful ILL Practices for Distance Education Students

Meeting Room 2

John Leonard Berg, Coordinator of Public Services, Karrmann Library, UW-Platteville

John will discuss the various ILL services available to distance education students attending UW-Platteville.  This presentation will highlight ILLiad and Odyssey, Universal Borrowing and SFX.  Relevant operating policies and web pages will be reviewed.  Librarians attending this show-and-tell session will be invited to share their own experiences in providing ILL service to DE students.


What’s New Under the Dome – Legislative Update Session

Meeting Rooms 6A and 6B

Rick Grobschmidt, Administrator, Division for Libraries, Technology, and Community Learning; Jessica MacPhail, Director, Racine Public Library, WLA Federal Relations Coordinator; Paul Nelson, Director, Middleton Public Library, WLA Legislative Chair

This is an opportunity to learn the current status of library legislation at the state and federal levels, and review progress and assess efforts needed on behalf of the 2007 WLA library legislative agenda.  State legislative initiatives and issues and the budget for libraries, including the 2007-2009 state budget, will be discussed, as will the federal budget and federal library legislative issues. 


The Wisconsin User and Library User - Now: A 2007 Replication of the 2003 Statewide Survey

Meeting Room 3

Joshua H. Morrill, PhD, Owner, Morrill Solutions Research

This presentation will address the outcomes of a 2007 statewide survey of Wisconsin public library users and non-users.  This is a replication of a 2003 scientific survey of Wisconsin residents, and results will look at comparisons from the 2003 to the 2007 data.  Some interesting attitudinal questions that will be addressed include: participants’ perception of their local public libraries, technology usage and new technology initiatives, areas of interest in library collections and much more.


5:30 p.m. – 6:30 p.m.

WLA and WLA Foundation Annual Business Meeting


7:00 p.m. – 9:00 p.m.

Awards Banquet

Ballrooms 1, 2, 3

Please join us for this annual celebration in recognition of those professionals who symbolize the best in librarianship and support of libraries.  Dinner will be followed by presentation of the following awards: Banta Award, Elizabeth Burr/Worzalla Award, Librarian of the Year Award, Library of the Year Award, WLA/Highsmith Award, Trustee of the Year Award, Muriel Fuller Award, Special Service Award, Citation of Merit Award, and the WLA/ProQuest Intellectual Freedom Award.  There will also be acknowledgement of the winners of the Media & Technology Section's Webbies and Outreach Services Section Frances de Usabel Award.

Partners: DEMCO Inc., Highsmith Inc., Wisconsin Library Association Foundation, Worzalla Publishing Company, Banta Corporation Foundation